Cases · Europe

Client Portal for a Logistics Company: −40% Processing Time

CargoTrans Logistics · Transport 8-12 weeks
I want a similar result
Client Portal for a Logistics Company: −40% Processing Time
−40% processing time
−40% request processing time
98.5% documents without errors
+35% satisfied customers
−52% data entry errors
01
About the project

Context and overview

ClientCargoTrans
IndustryЛогистика · Транспорт
RegionEU
Timeline8-12 weeks
ServiceWeb Services
TechnologyFast and reliable technology
02
The Problem

What the client came with

Employees wasted time: searching documents in different folders, entering the same data several times, making mistakes. The company lost money on routine.

03
Solution

What we did

We built one system with everything at hand: documents found in seconds, routine automated, errors almost gone. Employees do real work, not paperwork.

Watched how employees work and where time is lost

Built one convenient system

Automated routine operations

Made a mobile version

Trained employees and supported the launch

04
Results

Numbers that speak for themselves

−40% request processing time
98.5% documents without errors
+35% satisfied customers
−52% data entry errors

The team now does in an hour what used to take a day.

Manager, CargoTrans

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